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Sweating the small stuff in direct mail marketing

Building the innovation pipeline for a global snacks brand

Unlocking growth for an iconic drinks brand

Encouraging people to both give and take The Big Issue

Using behavioural economics to nudge paid app subscriptions

Improving public safety with e-bikes

Leveraging latent love for a global spirits brand

Optimising current account on-boarding communications

Network Outage Experience Design

Re-shaping the digital self-service ecosystem for a telco company

Repositioning and restaging a healthier snacking brand

Unboxing and set-up experience of a Wi-fi Booster

Unlocking new ways to tackle apathy in oral care

Starting a global revolution in oral healthcare

Getting more people swimming

Decoding Decisions: Understanding the 'messy middle'

Switching from single use coffee cups with reusable ones

Increasing the number of driver sign-ups by optimising the earner funnel

Greening our Cities

Decoding decision drivers for healthier snacking brands

Optimising the path to purchase for buying vinyl and merchandise

Encouraging adoption of AI within healthcare diagnostics

Defining jobs to be done for a broadband proposition

Exceeding US launch targets in Atopic Dermatitis

Unlocking UK Adoption of a Type 2 Diabetes Therapy

Driving Patient & Pharmacist Behaviour Change in Pain Management

Overcoming Prescribing Inertia to Outperform Competitors

Reframing a symbol of comfort as harmful pollution

Unlocking mid-week meals: The biggest barrier to innovation can simply be existing habits

Building BeSci capability for a leading grocery retailer

Building BeSci capability for a leading retail UK financial services brand

Building behavioural science capability for a major insurer

Optimising regulatory communications using AI tools

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Why some are blind to the truth
/Our Articles

Why some are blind to the truth

Today’s big issues such as what action to take against climate change, have people choosing sides of the argument from which they won’t stray. These strong opposing opinions may seem strange as we should all have access to the same information on which we base our opinions. However, there are subconscious influences that determine which information stands out to us and whether we choose to believe it or not.

Our latest article Blind to the Truth explores the underlying mechanisms that can make us blind to facts and evidence. Particularly regarding highly politicised and polarised topics, we tend to attend to information that we are familiar with. This is because it stands out to us more and is easier to process than new information.

Although we should all be aware of problems such as environmental degradation, different generations may perceive the severity of it differently. Behavioural scientists Peter Kahn and Thea Weiss explain that this is because we tend to accept the environment we grow up in as the norm without comparing it to the rich biodiversity around, say 100 years ago. This is known as ‘generational amnesia’ (or shifting baseline syndrome), describing the generational blindness to the environmental degradation around us. The tendency to accept what we are used to (known as the status quo effect) has big implications on how important we perceive conservation efforts to be.

This article powerfully demonstrates how behavioural science can explain the polarised nature of important topics and our differing opinions on them and point us to potential solutions in how we understand and value the opinions of others.

You can read our article here.

The Behavioural Architects' articles are always stimulating, entertaining and informative and make BE principles both engaging as well as usable for all our readers

Editor,
Impact Magazine
and Research-live.com

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Global Managing Director,
The Marketing Society

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MRS judges ‘best new agency’ award

TBA have brought behavioural science thinking to some of our challenges in a way that is accessible for colleagues from across the business and has created actionable outputs.

Martin Bryant,
Senior Consumer Insights Manager,
KFC UK and Ireland

The Behavioural Architects are experts in the field of consumer understanding, delivering insight and impact. I would highly recommend them to anyone seeking to understand consumer behaviour and work with a team who deliver with passion and joy.

Director of Consumer Insight,
Salomon

The Behavioural Architects' articles are always stimulating, entertaining and informative and make BE principles both engaging as well as usable for all our readers

Jane Bainbridge, Editor,
Impact Magazine & Research-live.com

Our clients include leading global brands, governments and NGOs.