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Sweating the small stuff in direct mail marketing

Building the innovation pipeline for a global snacks brand

Unlocking growth for an iconic drinks brand

Encouraging people to both give and take The Big Issue

Using behavioural economics to nudge paid app subscriptions

Improving public safety with e-bikes

Leveraging latent love for a global spirits brand

Optimising current account on-boarding communications

Network Outage Experience Design

Re-shaping the digital self-service ecosystem for a telco company

Repositioning and restaging a healthier snacking brand

Unboxing and set-up experience of a Wi-fi Booster

Unlocking new ways to tackle apathy in oral care

Starting a global revolution in oral healthcare

Getting more people swimming

Decoding Decisions: Understanding the 'messy middle'

Switching from single use coffee cups with reusable ones

Increasing the number of driver sign-ups by optimising the earner funnel

Greening our Cities

Decoding decision drivers for healthier snacking brands

Optimising the path to purchase for buying vinyl and merchandise

Encouraging adoption of AI within healthcare diagnostics

Defining jobs to be done for a broadband proposition

Exceeding US launch targets in Atopic Dermatitis

Unlocking UK Adoption of a Type 2 Diabetes Therapy

Driving Patient & Pharmacist Behaviour Change in Pain Management

Overcoming Prescribing Inertia to Outperform Competitors

Reframing a symbol of comfort as harmful pollution

Unlocking mid-week meals: The biggest barrier to innovation can simply be existing habits

Building BeSci capability for a leading grocery retailer

Building BeSci capability for a leading retail UK financial services brand

Building behavioural science capability for a major insurer

Optimising regulatory communications using AI tools

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Our application of Behavioural Science to Behaviour Change challenges generates more effective, sustainable, and often more cost-efficient solutions than traditional approaches.

Traditional approaches to Behaviour Change often operate on the flawed assumption that humans are rational and with the right tools and information we will make the right choices. To change behaviour, we need to understand why a behaviour is happening and what needs to happen, when and how, to bring about change.

Behavioural Science is grounded in a more realistic understanding of the drivers of human behaviour. It acknowledges human irrationalities and recognises that we are heavily influenced by a wide range of factors that act as triggers and barriers to change:

1.

Context

We are heavily influenced by context. Changes in context can massively impact behaviour - think COVID!

2.

Cognitive biases

We are subject to hundreds of biases and use heuristics or short cuts to navigate decision making. For example, how many times have you prioritised the immediate reward (present bias) of a piece of cake over the long term goal of eating healthier (discounting the future)?

3.

Emotions and habits

Our emotional state and daily routines can often override our conscious intentions. ‘Old habits die hard!’

4.

Social norms

We are heavily influenced by what we perceive others are doing. I’ll have what she’s having!’

Behavioural Science provides powerful frameworks and models to help us deconstruct these factors and effectively diagnose behaviour change challenges; we are experts in the application of widely used models, including:

  • COM-B 
  • Hooked 
  • B-MAP 
  • Habit loop

Our approaches use these scientific frameworks to inspire methodologies that will drive action. Our outputs include insight-driven behaviour change strategy, including design of nudges, boosts and interventions and comms development

Contact us to see how we can help.

The Behavioural Architects' articles are always stimulating, entertaining and informative and make BE principles both engaging as well as usable for all our readers

Editor,
Impact Magazine
and Research-live.com

Our digital clubhouse which is designed to inspire, share best practice and delight would be very different without The Behavioural Architects

Gemma Greaves,
Global Managing Director,
The Marketing Society

Its client testimonials show it has made behavioural economics accessible and actionable.

MRS judges ‘best new agency’ award

TBA have brought behavioural science thinking to some of our challenges in a way that is accessible for colleagues from across the business and has created actionable outputs.

Martin Bryant,
Senior Consumer Insights Manager,
KFC UK and Ireland

The Behavioural Architects are experts in the field of consumer understanding, delivering insight and impact. I would highly recommend them to anyone seeking to understand consumer behaviour and work with a team who deliver with passion and joy.

Director of Consumer Insight,
Salomon

The Behavioural Architects' articles are always stimulating, entertaining and informative and make BE principles both engaging as well as usable for all our readers

Jane Bainbridge, Editor,
Impact Magazine & Research-live.com

Our clients include leading global brands, governments and NGOs.